Kudos to the fine people at Camelbak for providing excellent warranty coverage and an easy way (online) to submit a problem and request replacement parts (or repair) as needed.
I recently bought a Camelbak water bottle from The Sports Basement and within a few uses the straw mechanism that screws into the cap had become stripped. I was pretty pissed that this craptacular design had been allowed into the product line and I was a bit pissed at myself for not catching the flaw beforehand.
If I was a yuppie dickhead I’d probably throw a hissyfit and complain the color cap they sent is incorrect but instead I look at it think “Hey – that’s fine, Just fine indeed.”
I have this bottle and overall I really like it: Groove® Insulated .6L
Verdict: Buy Camelbak products in general but maybe wait to buy a bottle like this until the design is updated a bit.